Legal

Privacy Policy

Last updated October 26, 2026

Dryer Vent Cleaning, INC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website and in the course of providing dryer vent cleaning, repair, inspection, and related services in Florida, how we use and share it, and the choices and rights you have. By using our website or services, you agree to this Policy.

Information We Collect

Information you provide: name, phone number, email, service address, and details of your service request when you contact us, request a quote, or book service.
Communications: the content of calls, texts, and form messages. Phone calls to or from us may be recorded or monitored for quality, training, and scheduling purposes.
Automatic / technical data: IP address, device and browser type, pages viewed, referring URLs, and similar analytics data collected via cookies and similar technologies.
Advertising identifiers: data from analytics tags (Google Analytics, loaded through Google Tag Manager) used to measure and improve our marketing.

How We Use Your Information

To respond to inquiries and to schedule, provide, and follow up on services
To send appointment confirmations, service updates, estimates, invoices, and (with consent) marketing
To operate, secure, analyze, and improve our website and services
To comply with legal obligations and enforce our agreements

Text Messaging (SMS) & Mobile Terms

If you opt in to text messages from Dryer Vent Cleaning, INC, you consent to receive service-related and, where applicable, promotional messages at the number you provide, which may be sent using an automatic telephone dialing system. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help. We do not sell or share your mobile opt-in or phone number with third parties for their own marketing, and mobile opt-in data is not shared with third parties for marketing purposes.

Cookies, Analytics & Your Choices (GPC)

We use cookies and similar technologies for site functionality, analytics, and advertising. You can control cookies through your browser settings. We honor recognized opt-out preference signals, including the Global Privacy Control (GPC), where required by law. You can opt out of Google Analytics via Google's browser add-on and out of interest-based ads through the Google Ads and Meta ad settings or industry opt-out tools (optout.aboutads.info).

How We Share Information

We do not sell your personal information for money. We may share information with trusted service providers who act on our behalf (scheduling/dispatch, communications, hosting, analytics, and advertising partners), and as required by law or to protect our rights. Some sharing for analytics/advertising may be considered a "sale" or "sharing" under certain state laws; you may opt out as described in Your Privacy Choices below.

Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, to opt out of targeted advertising or the "sale"/"sharing" of personal information, and to not be discriminated against for exercising these rights. To make a request, contact us using the details below; we will verify your request before responding.

California residents (CCPA/CPRA): you have the rights to know, delete, correct, and opt out of the sale/sharing of personal information and limit use of sensitive personal information. We do not knowingly sell personal information for monetary value. Submit requests via the contact details below.

Your Privacy Choices — Your California Privacy Rights: Do Not Sell or Share My Personal Information

Dryer Vent Cleaning, INC does not sell your personal information for money. Our website loads Google Tag Manager, which runs Google Analytics. Our request forms use Google reCAPTCHA to block spam, our contact page shows an embedded Google Map, and online booking happens on Housecall Pro's own website. Every page also loads its typefaces from Google Fonts, which receives your IP address and browser details when the fonts are requested. Under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CPRA), letting analytics or advertising tools collect data on our site for cross-context behavioral advertising may count as "sharing" personal information. You have the right to opt out of that sharing.

Categories we collect: identifiers (name, email, phone number, service address, IP address, cookie IDs); internet and network activity (pages viewed, links clicked, how you reached our site); approximate location derived from your IP address; the content of your requests and messages; and, for job applicants, the employment information in the résumé you send. We collect them from you directly and from your device through the tools above, for the purposes described in "How We Use Your Information."

Categories shared: identifiers and internet activity, with Google (Analytics, reCAPTCHA and Fonts). We do not knowingly sell or share the personal information of anyone under 16.

How to opt out:

and choose Reject non-essential. In this browser, this switches off analytics storage and advertising signals for Google Analytics and removes the Google Analytics cookies already set by this site. Your choice is saved and applied on every later visit.
Global Privacy Control. We honor the GPC browser signal. If your browser or extension sends GPC, we treat it as a valid opt-out of sale and sharing for that browser: advertising signals are switched off automatically, and you do not need to do anything.
Email [email protected] or call (904) 426-2036 and ask us to record your opt-out.

Your other rights: California residents also have the right to know what personal information we collect, use and disclose; to request a copy of it; to request correction of inaccurate information; and to request deletion — subject to the exceptions in the law.

Non-discrimination: we will not discriminate against you for exercising any of these rights. You will receive the same service and the same pricing either way.

Making a request: contact Dryer Vent Cleaning, INC at (904) 426-2036, [email protected], or 269 Rialto Dr, Ponte Vedra Beach, FL 32081, and tell us which right you are exercising. We will verify your request against information we already hold — typically the phone number, service address, or email associated with your service — and respond within the timeframe the law requires. An authorized agent may submit a request on your behalf with your written permission.

For visitors from the European Economic Area, the United Kingdom and Switzerland, Google Analytics starts with storage switched off until they accept. This section was last updated October 26, 2026.

Data Retention

We retain personal information for as long as needed to provide services, maintain business and tax records, resolve disputes, and comply with legal obligations, after which we delete or de-identify it.

Children's Privacy (COPPA)

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data.

Payment Security

This website never asks for, collects or stores payment card numbers. Online booking takes place on Housecall Pro's own secure website, and any payment for completed work is handled outside this website by our payment provider. We never see or store the card details you enter with a payment provider, and that provider's own privacy policy applies.

Changes to This Policy

We may update this Policy from time to time. Changes are effective when posted, and the "Last updated" date above reflects the latest revision.

Contact Us

Questions or privacy requests? Reach Dryer Vent Cleaning, INC at (904) 426-2036, [email protected], or 269 Rialto Dr, Ponte Vedra Beach, FL 32081.

This Policy is provided for general information and is not legal advice; we recommend you have it reviewed by your attorney for your specific circumstances.